Meet Our Team

David Thomas, Executive Director

Graduating with a Bachelor of Science in Business Administration and Accounting from the University of Dayton, David joined the W.C.A. Services team in 1998.  During his early years with the organization, David served in the role of Director of Finance, working with Allied Healthcare, a previously owned subsidiary of W.C.A.  Services Corporation.  With the sale of Allied in 2007, David soon assumed his role as Executive Director.
David serves his community sitting on a variety of boards.  
• Chautauqua County Board of Ethics, Chairman 2009 – 2012
• Chautauqua Leadership Network, Treasurer 2010 – 2014
• Chautauqua Leadership Network, President Elect, 2015
• Catalyst Insurance, Ltd., Director 2012 – Current
• MedTrans Insurance, Director, 2012 – Current
• Society for Human Resource Management (SHRMPANY), President 2012 – 2014
• City of Jamestown Republican Committee, Treasurer, 2004 – Current
• LINKS Committee, 2004 - Current

David brings to the organization many strengths including financial management, strategic planning, business development, and human resource management.   Additionally, in 2012, he became a Certified Medical Transportation Executive having attended the 2 year program MTLI.  A proud accomplishment for David in his earlier years, he achieved the rank of Eagle Scout with the Boy Scouts of America.
Ron Hasson, EMS Resources Manager

Ron started his career in EMS with the Celoron Fire Department in 1975.  Soon afterwards he became an EMT and worked for the Jamestown Area Ambulance Service – a precursor to ALSTAR EMS.  In 1978 he became the first person hired to work directly in the Emergency Department at WCA Hospital without first obtaining experience elsewhere in the hospital.  As advanced life support courses became available from the State he furthered his EMS education eventually becoming a national registered paramedic.  At the same time he was teaching EMT classes at Jamestown Community College and in 1984 became the college’s Coordinator of EMT Training, a position he still holds.  Ron was there at the beginning of ALSTAR EMS and then Starflight serving in a variety of roles including MICU technician, flight medic, ambulance supervisor and communications manager.  Ron’s experience and expertise has also been recognized by the local and regional EMS councils.  He is currently serving in his 4th term on the New York State Emergency Medical Services Council in Albany where he is a past full Council Chair and current chair of the EMS Systems Committee.  To this day Ron remains a busy person.  In his current position as EMS Resources Manager he handles a variety of tasks including licenses and certifications involving the Department of Health; oversight of the electronic medical record system; functions as the Controlled Substance Agent and directs the Starflight Mock DWI Crash Team.
Terry Carlson, Support Services Manager

Terry Carlson is the System Status Manager for ALSTAR EMS, Jamestown New York. In this role, Terry manages the communications center for ALSTAR EMS. He is a Pennsylvania certified Emergency Medical Technician, Firefighter I, FEMA Certified Communications Unit Technician, certified by the National Academy Emergency Medical Dispatch in EMS.

Terry has 27 years of experience in the emergency services field. He began his career in the emergency services field with Glade Volunteer Fire Department in 1987 working his way up through the ranks until becoming fire chief. He spent 14 years as fire chief until retiring in 2013. Terry spent 2 years working as a career EMT with Alpha Community Ambulance Service in State College, Pa and 19 years with Warren County Sheriff’s Office / 911 Center starting out as a Telecommunicator and finishing his career there as the Communication Supervisor. During his time there he was instrumental in setting up the new 911 Center, upgrading all the tower sites with new equipment and adding several other communications sites, building a mobile communications center and establishing a backup 911 center.
Bob Hawkins, Assistant Operations Manager

Bob Hawkins was born and raised in southern Illinois. He started his career in the fire service in 1987 and became an EMT in 1990. After that, he continued his training to become an EMT-1 and then a Paramedic. In 2002, Robert moved to New York and started his training over as a Basic EMT. In 2008, he started working at ALSTAR EMS and became an AEMT-CC. He started off at ALSTAR EMS as an occasional employee, became a full time employee and then accepted a position as a Field Supervisor. He is currently an Assistant Chief at the East Randolph Fire Department. Robert lives in East Randolph with his wife of 21 years and their three children, Brodie, Cale and Aspen.
   Julie Vogtli, Assistant Operations Manager

Julie started in EMS in 2002 by joining her local volunteer fire department. In 2003 she was recruited by a local volunteer ambulance squad as an EMT-B. Julie went on to become an AEMT-Intermediate and she started a career with a paid ambulance service. Julie became employed by ALSTAR EMS in 2010 as an EMT and eventually becoming a supervisor in 2016. Julie furthered her EMS education in 2018 and became a Paramedic. She enjoys spending time with her husband Ryan and her four children-Kelsi, Jacob, Thomas and Kenny. In her spare time she loves to go fishing.